Welcome to Al-Basma Tours! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website or booking our services, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree, please do not use our website.

2. Services Offered

Al-Basma Tours provides domestic and international tour packages. All bookings are subject to availability and confirmation.

3. Booking and Payments

  • Bookings must be made through our website or other authorized channels.
  • Payments are required as specified during the booking process. Full payment or a deposit may be required depending on the package.
  • Incomplete or incorrect payment details may result in cancellation of your booking.

4. Cancellation and Refund Policy

  • Customer Cancellations: Cancellation terms and refund policies vary by package and will be specified during booking. Some packages may be non-refundable.
  • Company Cancellations: If we must cancel a tour due to unforeseen circumstances, you will be offered an alternative or a full refund.
  • Refunds, if applicable, will be processed within [Insert Number] business days.

5. User Responsibilities

When using our website or booking a tour, you agree to:

  • Provide accurate and complete information.
  • Comply with all applicable laws, rules, and regulations.
  • Respect the terms and conditions of third-party service providers (e.g., hotels, airlines).

6. Travel Documents and Requirements

  • Customers are responsible for ensuring they have valid passports, visas, and other required travel documents.
  • Al-Basma Tours is not responsible for denied boarding or entry due to insufficient documentation.

7. Liability Disclaimer

  • Al-Basma Tours acts as an intermediary between you and third-party service providers (e.g., airlines, hotels). We are not liable for any direct or indirect loss, damage, or injury caused by third-party services.
  • While we strive to provide accurate information, we do not guarantee the accuracy or completeness of information on our website.

8. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Engage in activities that may harm the website, its functionality, or other users.
  • Copy or distribute content from the website without prior permission.

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Al-Basma Tours and is protected by copyright laws. Unauthorized use is prohibited.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting on this page. It is your responsibility to review these terms periodically.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Al-Basma Tours
Email: info@albasmatours-eg.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.